Privacy Policy

Who Is Responsible for Your Data

This Privacy Policy explains how personal information is handled on onlywin-casino.bet. The website is operated by 3-102-961232 LIMITADA, Provincia 06 Puntarenas, Canton 11 Garabito, Jaco, Costado Este De La Municipalidad Garabito, Bufete Sanchez Chavarria, 61101, Costa Rica, which acts as the controller of the data you share with OnlyWin Casino.

Information We Collect

We only ask for the information needed to run your account and keep play safe:

Account details entered at sign-up: e-mail address, password, name, date of birth, country and phone number.
Verification documents: a government ID, proof of address and proof of the payment method you use.
Payment records: deposits, withdrawals, the methods chosen and your account currency.
Technical data: IP address, device and browser type, and activity on the website, partly collected through cookies.

How We Use Your Information

Your data is used to open and manage your account, confirm your age and identity, process payments, credit bonuses, answer support requests and prevent fraud and money laundering. It also lets us apply the responsible gambling settings you choose, such as deposit limits or self-exclusion. Marketing messages are sent only if you agree to receive them, and you can opt out at any time.

Cookies

Cookies keep you signed in, remember your preferences and help us understand how the site is used. Essential cookies are required for the site to work; others can be limited or blocked in your browser settings.

We share data only where necessary: with payment providers to complete transactions, with verification services to check documents, with game providers to run your sessions, and with authorities when the law or our licence requires it. We never sell your personal information. Data is kept for as long as your account is active and afterwards for the period required by anti-money laundering and licensing obligations, then securely deleted. Encrypted connections and restricted access protect the information we hold.

Your Rights

In line with Canadian privacy principles, including PIPEDA, you may ask to access the personal information we hold about you, correct inaccurate details, withdraw consent to marketing, or request deletion where we are not legally required to keep the data.

Contact

For any privacy question or request, write to [email protected]. We may update this policy from time to time; the current version is always published on this page.