Responsible Gaming

Company commitment

3-102-961232 LIMITADA, the company behind onlywin-casino.bet, is committed to promoting responsible gaming. Gambling is intended as a form of entertainment only. It should never be treated as a way to earn income, recover losses or solve financial difficulties.

Gambling is strictly for adults. Anyone under the legal gambling age in their province or territory (19, or 18 in Alberta, Manitoba and Quebec) must not gamble. Adults are responsible for checking that gambling is lawful where they live before taking part.

We encourage everyone to gamble only with money they can afford to lose, to stay aware of the time and money spent, and to seek support at the first sign of difficulty.

Risk indicators

Gambling can become a problem gradually and without obvious warning. The following behaviours may indicate that gambling is causing harm:

Spending more money or time on gambling than originally intended.
Chasing losses by placing further bets in an attempt to win back money already lost.
Borrowing money, selling possessions or neglecting bills and other financial obligations in order to gamble.
Feeling restless, irritable or anxious when trying to reduce or stop gambling.
Hiding gambling activity from family and friends, or lying about the amount of time or money spent.
Neglecting work, studies or family responsibilities because of gambling, or gambling to escape stress or low mood.

Recognising several of these signs is a good reason to pause, review your gambling habits and consider seeking support.

Self-ban options

Voluntary self-exclusion allows a person to step away from gambling for a chosen period or, where available, indefinitely. Licensed casinos commonly offer self-exclusion tools to their players, and some jurisdictions also operate national self-exclusion schemes that cover several gambling providers at once.

A player who wishes to self-exclude can generally:

Request exclusion for a fixed period, such as several months, or for an indefinite period, by contacting the support team of the licensed casino where they play.
Enrol in a national self-exclusion scheme, where one exists in their jurisdiction, by following the procedure set out by the scheme.

While an exclusion is in force, the player should not attempt to open new accounts or gamble with other providers. Players are also encouraged to remove gambling applications from their devices and to use tools that block access to gambling websites.

Setting limits

Licensed casinos usually give players tools to keep their gambling within personal boundaries. Depending on the provider, these may include:

Deposit limits, which cap the amount a player can pay in over a day, week or month.
Loss limits, which cap the net amount a player can lose over a chosen period.
Time limits, which restrict the total time spent gambling over a chosen period.
Session limits, which end a gambling session after a set length of time.
Reality checks, which show regular reminders of how long a player has been gambling and how much has been spent.

We recommend setting limits before gambling begins and keeping to them. Players should treat any request to raise a limit with caution and consider whether it is truly in their interest.

Getting help

Anyone concerned about their own gambling, or that of someone close to them, is encouraged to seek help promptly. Support is confidential and free of judgement.

In Canada, help is available through provincial helplines such as ConnexOntario 1-866-531-2600.

Anonymous self-help groups for people affected by gambling also exist in many countries. They offer peer support to both gamblers and their families. Speaking with a doctor, a counsellor or a trusted friend or relative can also be a valuable first step.

Contact us

Responsible gaming inquiries: [email protected]